Gift Marketing Alliance Web Program

Co-Branded Sites Terms and Conditions

The web program is the result of extensive research, testing and market experience . Our pledge is that we will not intentionally contact your customers nor keep a list of your customers. The site has unique features that enhance the shopping experience, improve consumer service and hopefully eliminate costly errors.

Initial Enrollment:
The initial enrollment fee is $177 (non-refundable). The fee includes:

  • Research and register your URL address: $27 (non-refundable)
  • The URL address will be registered for one-year at $27. You will incur a yearly fee of $27 to renew your URL address.
  • If you already have a registered URL a DNS adjustment will be necessary and a one-time $27 charge will be applied to your account.
  • If the site will be a link off of another site, then the $27 fee will be waived.
  • Creation and development of your co-branded web site : $150 (non-refundable)
  • Logos must be submitted as .jpeg or .gif files.

Monthly Hosting Fees:
The monthly charge for hosting is $45 (non-refundable). The hosting fee does not include the ($19.95) monthly fee for GMA membership. The total monthly charge for web-members would be $64.95 (non-refundable). Charges are processed on the member’s credit card on the 1st of the month. Accounts with an outstanding balance will be considered delinquent on the 10th of each month and service discontinued. If your site is canceled for any reason a reinstatement fee of $150.00 plus the $27.00 URL fee is required to reactivate the site

Site Development:
The initial development cost covers the basic development of your site. The basic development includes adding your personal information to the about us section of the site, adding your personal logo or any company specific graphic work that is already created, and minor graphic work done by GMA. If you require extensive work on the site additional fees may apply and will be addressed on a case by case basis.

Email Accounts:
Gift Marketing Alliance will gladly offer you the ability to use our email service for your web site. However, if the site is a link off of another site then you will be unable to use this service. In addition you account will be allotted 2 (two) different email accounts at no additional charge. If you require more email accounts, your credit card will be charged an additional $2 per email address per month. This includes catch all addresses and email forwards.

Termination:
The initial service agreement for web hosting is contractual for a minimum of six (6) months. If service is terminated or canceled for any reason prior to the initial six (6) months agreement, including, but not limited to non –payment of dues, an early termination fee of $250.00 will be charged against the member’s account. After completion of the original six (6) months service agreement, the service becomes month-to-month and can be discontinued at any time, with written notice.

A termination request can either be faxed (859) 441-4240 or mailed to 665 Silver Ledge, Cold Spring, KY 41076. To avoid the ($45) monthly fee, members must terminate before the 1st of the month. No partial credit will be issued to members who terminate after the 1st. of the month. If your account is "terminated" or “canceled” for any reason, a reinstatement fee of $150.00, plus a $27.00 URL fee is required to reactivate the site.

Discount Rate and Fees
All transactions will be processed through Gift Marketing Alliance. The following rates will apply:

  • Visa, MasterCard 2.98%
  • Discover 2.98%
  • American Express 3.78%
  • Transaction charge per order 25¢
  • Charge-backs and retrievals $30.00 each

Guarantee and Credit policies:
Part of accepting credit cards as payment is the potential for charge-backs. The name describes what it is – a processed credit card transaction that is reversed (charged back) to you because your customer or your customer’s bank finds something wrong with the transaction. Because we verify and process “real time” we eliminate (3) main causes:

  • Processing a charge without authorization
  • Invalid account number / expired card
  • Incorrect dollar amount charged

Charge-backs/Retrievals
If you do receive a charge-back you will be notified by email, fax, or phone. You must respond in (7) days. Keep in mind that responding doesn't eliminate the claim. Whether or not you're charged depends on the reason for the dispute. In addition to "losing the sale" the processing company assesses a ($30) penalty per charge-back. Finally, an excessive amount of charge-backs may cause discontinuation of service.

Customer Disputes:
For example, a customer denies placing the order, claims the order was never received or arrived damaged, insists that the address was correct. Again, we have taken steps to minimize possible disputes.

  • A copy of the actual order is retained and confirmations are sent with every order; accurate order information is extremely important in determining who placed the order.
  • Automated downloads, places the responsibility for misspelled names and incorrect addresses on the consumer.
  • Our warehouses adhere to strict packing and handling procedures, resulting in fewer damage claims.
  • Our “no signature required” delivery policy strengthens the Confirmation of Delivery Report furnished by the shipper.

Sales Tax:
Our sites are programmed to charge sales tax on orders that originate from the members’ state of residence or shipped to the members’ state of residence. Members are responsible for obtaining a resale tax number from their state government. It is the member’s responsibility to submit their state/local tax rate and filing the appropriate forms as required by their state. The total amount of sales tax collected will be included with monthly commissions. Members are responsible for updating Gift Marketing Alliance of any tax rate changes and/or increases.

Commissions:
Gift Marketing Alliance's accounting period will end at 12 Midnight EST on the 23rd of each month. Commissions will be sent via ACH directly into your bank account on the 24th or the next "business" day after the closing of the accounting period. Checks for commissions due will NOT be issued. Gift Marketing Alliance will provide via e-mail a detail accounting of every transaction. Reports will include the following:

  • Order date
  • Order number
  • Transaction number
  • Recipient name
  • Item ordered
  • Amount charged
  • Shipping Fee
  • State Tax Collected(if applicable)
  • Discount rate / transaction charge
  • Commission earned

It is the responsibility of each member to keep Gift Marketing Alliance updated of any bank changes and e-mail address changes in order to guarantee receipt of commissions.